Our welcoming and friendly team at Abberton provide fantastic customer service to our visitors. As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver the day-to-day operations (compliance and office administration plus supporting with retail and preparing and serving food and beverage), supervising staff and managing volunteers and interacting with guests to ensure an engaging visitor experience.

It is essential that the post holder has front-facing retail and/or hospitality experience, self-motivated, has a ‘can-do’ attitude and willingness to support team members both front and back of house. In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with strong people skills, a welcoming predisposition and good attention to detail. The ideal applicant will have an interest in visitor engagement including planning and organising a variety of events, creating content for social media, and identifying new opportunities to grow footfall and engagement at Abberton. A full job description can be found in the ‘role information pack’.

Abberton Reservoir Nature Discovery Centre is set on the edge of the reservoir, which is owned by Essex & Suffolk Water. The huge expanse of Abberton Reservoir is one of Europe's top wetland sites. It is of international importance as a safe haven for wild ducks, swans and other water birds, whether resident, passing through on migration or over-wintering. Visitors can enjoy walks on our nature reserve, whilst taking in stunning panoramic views across the reservoir from the three accessible hides. For more information, please visit our website Abberton Reservoir Nature Discovery Park | Essex Wildlife Trust

This is a permanent position working 30 hours per week on a rota basis between Monday and Sunday (four out of seven days) from 9:00am to 5:00pm. Working hours will include weekends, some evenings and Bank Holidays. The starting salary is £20,194.44 pro-rata.

To apply, please complete an online application on our website by 9:00am on Monday 01 September 2025. We reserve the right to close this advert early. Please submit your application at the earliest opportunity. Interviews will be held on Friday 12 September 2025.