We are looking for an Assistant Centre Manager to join us, working from our idyllic Nature Discovery Centres, with a work base at Abberton Reservoir, Layer-de-la-Haye, Colchester.

As an Assistant Centre Manager, the position deputises the Site Manager in delivering the day-to-day operations, managing of staff and volunteers, engaging with visitors to ensure a positive visitor experience and the promotion of donations and membership for Essex Wildlife Trust. The Assistant Centre Manager is responsible for supervising Centre Assistants and Visitor Centre Volunteers.

Our Nature Discovery Centres offer visitors a warm welcome and the opportunity to find out about the wildlife at the sites whilst enjoying hot and cold refreshments and a gift shop, run by a friendly team and wonderful volunteers who are passionate about providing fantastic customer service to our visitors.

Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage - ensuring excellent customer service is always at the forefront. The successful applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging to customers.

We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Our profits from the Nature Discovery Centre’s are used to fund the conservation, educational and other work key of the Trust.

The position is a one-year fixed term role working 22.5 hours per week between Monday and Sunday on a rota basis to include weekend and bank holiday working. The starting salary is £15,145.83 per annum (FTE £25,243.05).

Please complete an application form via our website by 9:00am on Tuesday 1 July 2025. The interviews will be held Wednesday 9 July 2025.

Our values are Impactful, Collaborative, United and Proactive.

Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of “A county rich in wildlife with people connected to nature”.

As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.